Privacy Policy

1. Introduction

StoAI Intelligence ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

StoAI Intelligence is a division of StoAI Consulting. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

• Fill out our contact form (name, email, company, message)
• Engage our services (business information, source materials)
• Communicate with us via email or other channels

Client Data for Intelligence Services

When you engage our intelligence services, you may provide us with business data including:

• Customer feedback, reviews, and survey responses
• Meeting recordings and transcripts
• Competitive intelligence materials
• Content research sources

This data is processed solely to deliver your intelligence package and is handled with strict confidentiality.

Automatically Collected Information

When you visit our website, we may automatically collect:

• Browser type and version
• Pages visited and time spent
• Referring website
• General location (country/region)

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide customer support
• Deliver intelligence services you have engaged
• Send relevant communications about our services
• Improve our website and service offerings
• Comply with legal obligations

4. Data Protection & Security

We implement appropriate technical and organisational measures to protect your information, including:

• Secure, access-controlled storage environments
• Encryption of data in transit
• Limited access to client data on a need-to-know basis
• Regular security reviews

Client Data Handling

Client data provided for intelligence services is:

• Never used for purposes other than delivering your engagement
• Never shared with third parties without explicit consent
• Never used for AI training or shared externally
• Deleted upon engagement completion unless retention is agreed

5. Data Retention

We retain your information only as long as necessary to fulfil the purposes outlined in this policy:

• Contact form submissions: 2 years or until you request deletion
• Client engagement data: Duration of engagement plus 30 days, unless otherwise agreed
• Deliverables: Retained for your reference unless you request deletion

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request data portability

To exercise any of these rights, please contact us at danny@stoaiconsulting.com.

7. Third-Party Services

Our website may use third-party services for:

• Form handling (Netlify)
• Analytics (privacy-respecting, no personal data tracking)

These services have their own privacy policies governing their use of data.

8. Cookies

Our website uses minimal cookies necessary for basic functionality. We do not use advertising or tracking cookies. You can configure your browser to refuse cookies, though this may affect some website functionality.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: danny@stoaiconsulting.com
Website: stoai-intelligence.com/contact